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Midwest Inflatables
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  • Home
  • Entertainment Services
    • All Entertainment
    • After / Post Prom Events
    • Church Events
    • City Festivals
    • College / University Events
    • Corporate Events
    • Elementary School Events
  • About Us
  • Contact Us

FAQs

Frequently asked questions by current & potential customers.

Can you email me a price list?

We don’t have a standard price list. Our pricing is based on numerous factors; such as the date, hours, set-up address, type of event, staffed / unstaffed, and obviously the different items. Please provide us information about your event and we’ll email you back pricing and availability quickly.

How does the booking process work?

The booking process starts by clicking on the “CONTACT US” button on our website. A form will ask for some basic information about the event being planned. We quickly review that form and check our availability. We then email you a custom price list, usually within 24 hours Monday through Friday. At that point we provide our phone number if you would like to discuss the event over the phone? Many events are booked just through email communication, but we regularly do in person meetings and site inspections, especially with new clients.

Do you do birthday parties and backyard rentals?

We specialize in company picnics and larger events, so we rarely do birthday and backyard parties. We recommend contacting Pro Bounce of Des Moines for birthday and backyard events.

Do you setup in parks?

We only setup in parks for city events, festivals, company picnics, and church celebrations. We don’t do birthday parties and private events in parks.

How long are your rentals?

Most rentals are between two and four hours, but we also offer longer hours and multi-day rentals.

Are reservations needed?

Yes, we recommend making reservations as far in advance as possible as we sell-out quickly.

Do you require a retainer or deposit?

We require a retainer for After / Post Proms, and some larger events. Most other events don’t require a retainer or deposit.

Do you deliver, setup, and teardown?

Yes, most of our services include delivery, setup, and teardown.

How much space is needed for the inflatables?

Approximate dimensions are listed on our website, but please add at least 10 feet to both the length and width to allow for room to walk and proper set-up. When trying to determine space requirements for multiple inflatables, please contact Midwest Inflatables.

What kind of surface is needed to setup the inflatables?

We can set up on grass, concrete, asphalt, carpet, smooth wood, or rubber. We will not set up on gravel or other rough surfaces. The area needs to be flat for most inflatables, but a few inflatables are safe on a gentle slope. Please contact us to determine whether you have an appropriate set up area?

Can the inflatables be setup indoors?

We can set up indoors, provided the door width, room dimensions, ceiling height, and room access are sufficient. We have a huge inventory that allows us to setup almost anywhere.

What are the electrical requirements?

Most inflatables need a blower that requires a single 110V 20-amp electrical circuit, which is considered a normal outlet. Some larger inflatables require two to four blowers. We can provide generators for an additional charge. We always provide extension cords at no additional charge.

Can the inflatables be operated in high winds or rain?

We are unable to operate in high winds (over 20 m.p.h.) or rain. We monitor the weather forecasts and can adjust the hours, reschedule, or cancel the event, if necessary.

What is your cancellation policy?

We accept cancellations due to weather within 24 hours prior to the event start time. Please call 515-450-6478 to cancel. The retainer is nonrefundable, but will be applied to a rescheduled event date subject to our availability. The cancellation must be made prior to the driver leaving our facility. If our driver has already left our facility, you will be responsible for our travel costs. If we begin to set up at your event, you will be responsible for full payment. When the weather forecast is uncertain, we try to be flexible and work to accommodate our clients.

Do you staff the inflatables?

We can provide staffing at an additional charge. Each inflatable requires at least one or two trained volunteers or operators. We provide staffing for all corporate events.

If we provide volunteers what are the requirements?

All volunteers must be at least 16-years old. Volunteers are expected to follow all safety training by Midwest Inflatables staff and rules posted on the inflatables. Volunteers are not allowed to use cellular phones, personal music players, talk to friends, or have other distractions. If the volunteers aren’t operating the inflatables properly, we will shut them down for safety reasons.

Are your inflatables safe?

Our inflatables have the latest safety features and are very safe. The most important part of safety is having a trained operator and following all safety rules and instructions.

Are you insured?

Yes, we are fully insured and can provide a copy of our Certificate of Liability Insurance.

Have your inflatables been inspected by the State of Iowa?

Midwest Inflatables has an Amusement Operator Permit from the State of Iowa and our inflatables are inspected prior to use each year by the State of Iowa.

Let us make you another satisfied client!

Our Events & Entertainment Packages

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Contact Info

Midwest Inflatables

P.O. Box 1749
Ames, IA 50010

© Copyright 2018 - Midwest Inflatables LLC., All Right Reserved.